Service from the United Airlines Santo Domingo Office is efficient and cordial. When it comes to handling issues with tickets, check-in, and baggage, the personnel is kind and professional. It's in a handy place. Although the office is clean and well-organized, there can be longer waits during peak hours. The agents are well-versed in airline options and provide prompt assistance with both domestic and international questions. Even though the wait times may have been shorter, overall the experience was simple and entertaining. This is a result of the staff's kind and helpful attitude.